Making a Global Brand #1 in AI Search

Client
Pride Mobility
Industry
Manufacturing
Author
Lachlan Nye
Pride Mobility Visit website
1st in AI search, Australian mobility scooters
3x AI visibility vs runner-up
16,000+ Monthly organic visits

Pride Mobility is a multinational manufacturer of mobility scooters, power chairs and lift chairs, headquartered in the United States with offices around the world. Salt has managed Pride’s Australian search marketing for several years, running their SEO and Google Ads. Today Pride is the most recommended mobility brand in Australian AI search.

Results at a glance

  • #1 brand in the industry across Australia in AI search, recommended in 6 out of 10 industry-wide AI searches
  • 3x more AI visibility than the nearest competitor
  • 16,000+ organic visits every month through SEO

The Challenge

Pride sells through a national dealer network, so every sale happens offline. The brand needed search marketing that could prove it was driving real buying intent, and a clear lead on the searches Australians run when choosing mobility equipment.

The goals:

  • Grow qualified buying actions that lead to dealer sales
  • Own the high-intent searches across Australia
  • Build tracking the business could trust
  • Lead the category as buyers moved to AI search

The Strategy

When the sale happens offline, growth comes from identifying the actions closest to a purchase, tracking them accurately and building every channel to increase them.

Buying a mobility scooter is a considered and often emotional decision. People start with questions like which scooter can fly, how funding works, or what’s comfortable for an older user. Our content strategy was built to answer those questions at every stage and structured so both Google and AI assistants would recommend Pride.

Why this works for the category:

  • Considered purchases reward depth. Buyers research heavily, so the brand with the most useful answers earns the trust.
  • Dealer-led brands need proxy conversions. Tracking the right actions turns an offline sale into a measurable pipeline.
  • AI rewards structure. Language models recommend brands with clear, intent-driven content they can easily draw from.

What Salt Did

SEO across the full buyer journey

  • Top of funnel: educational content answering the questions buyers bring before they know what they want
  • Mid funnel: in-depth category pages that help buyers narrow twenty products down to two or three
  • Bottom of funnel: product pages with full specs, weight capacities, brochure downloads and a direct path to a local stockist

Claiming searches competitors missed

Our keyword research uncovered high-volume, high-intent topics with no serious content anywhere in the Australian market:

  • Portable mobility scooters
  • Airline approved scooters
  • Travel compliant power chairs

We built deep category and supporting content for each and took Pride to first position. A single product page, the Path Rider 140 XL, now pulls several hundred visits a month from one keyword cluster.

Google Ads and tracking rebuild

We restructured the Google Ads account and moved conversion tracking into Google Tag Manager for a deeper data layer. Low-value events like phone clicks and generic form fills were removed and replaced with signals that map to real buying behaviour:

  • Brochure and spec sheet downloads
  • Where to Buy clicks, the closest measurable action to a dealer sale
  • Stockist applications on the trade side

AI search optimisation

Salt’s Generative Engine Optimisation (GEO) program structures Pride’s content around use cases and buyer intent, the way ChatGPT and Google’s AI Overviews assemble answers. We run thousands of prompts daily through ChatGPT and Gemini to measure how often Pride is recommended and optimise from the data.

The Result

Pride Mobility now leads its category in Australia across Google and AI search.

  • #1 in AI search for the whole Australian mobility industry
  • 60% AI share of voice, growing every month we’ve measured it
  • 3x the AI visibility of the runner-up competitor
  • 16,000+ monthly organic visits from SEO
  • 55% month-on-month growth in high-quality buying actions
  • Impressions up 425%, clicks up 225%, CPC down 70% and CPM down 82%, on flat ad spend

Pride has a measurement system it can trust, first position on the searches that drive sales, and a commanding lead in the place buyers increasingly start their research.

Services delivered: SEO, Google Ads, AI search optimisation (GEO), content strategy, conversion tracking

Want your brand to be the one AI recommends? Salt is a Brisbane based growth marketing agency specialising in SEO, Google Ads and AI search optimisation. Talk to our team.

Marco and the team have been fantastic to work with over the past few years. They're always responsive, knowledgeable, and willing to go above and beyond to help with any questions or requests we have. Their support, expertise, and proactive approach have made them a valued partner, and we highly recommend them to anyone looking for a reliable digital marketing agency.

Marketing Team
1st in AI search, Australian mobility scooters
3x AI visibility vs runner-up
16,000+ Monthly organic visits

Frequently asked questions about Salt's marketing services

Book a Strategy Call
What does Salt Agency actually do?

Salt is a performance and creative marketing agency in Brisbane. Salt builds the strategy, produces the creative, runs the media and reports on what it earned. One team owns the concept and the result.

What marketing services does Salt offer?

Websites, SEO, Google Ads, Meta Ads, organic social, photography and video, branding and design, and fractional CMO. CRM setup, tracking and landing pages are delivered inside wider engagements.

What size businesses does Salt work with?

Established businesses, typically mid-market to enterprise, with a committed marketing budget and a growth target attached. Salt keeps a short client list so every engagement gets senior attention.

Am I locked into a long contract?

Retainers run month to month. Website builds are project based with a fixed scope and a fixed price.

Who will I be working with day to day?

One account manager as the single point of contact, with the specialists delivering the work reachable directly. Decisions are made in hours.

How much does marketing with Salt cost?

Retainers start at $2,480+GST per month and website builds range heavily. Final investment depends on scope, channels and pace. Every proposal carries a fixed price with deliverables itemised.

Is Salt a performance agency or a creative agency?

Both, and the two are inseparable at Salt. Creative that cannot be measured and media with nothing worth running are equally ineffective. The same team owns both.

Does Salt only work with Brisbane businesses?

Salt is based in Albion, Brisbane, and works with clients across Australia. Discovery and strategy run in person for Brisbane clients and remotely elsewhere.

How long until I see results?

Paid search and paid social typically produce measurable results inside the first month. SEO compounds over six to twelve months. Every engagement reports on the first Tuesday of the month.

What happens after the first call?

Salt audits the accounts, website and competitors before a proposal is written. The findings are handed over either way. A proposal follows with fixed pricing and scope itemised.

Book a Strategy Call