Luxury Web Design for an Affluent Audience 

Client
Sentra Tech
Services
Websites
Industry
Smart Home Automation
Author
Lachlan Nye
Sentra Tech Visit website

Brisbane smart home brand with a website years behind the work

Sentra Tech design and integrate smart home systems for the top end of the South East Queensland market. Control4 and Crestron Home across lighting, climate, security, AV and networking, in homes worth many millions.

They approached Salt Agency, with a site that felt static. No motion, no depth, thin use of imagery and almost no video, sitting on a dated theme that could not be extended. For a business selling a considered, high-ticket service to architects, builders and luxury homeowners, the website undersold them at the moment credibility mattered most.

The Challenge: Making a Complex Business Simple to Understand

The comprehension problem ran deeper than the design problem.
Smart home integration is genuinely complex, and Sentra Tech were converting people who already understood the category. Someone arriving with a problem rather than a solution in mind, a homeowner who knows the house feels disjointed, a builder fielding a client request, had no clear path in. The business had also found it difficult to compress its own elevator pitch, which is common when an offering spans five technical disciplines.

We set three objectives for the website redesign:

  1. Explain the business in seconds. Plain language that lets a stranger understand what Sentra Tech do, how it works and who it’s for, with no technical literacy required.
  2. Look like the work. A luxury web design that reads restrained, premium and confident, matching the standard of the homes in the portfolio.
  3. Build for what comes next. A scalable custom WordPress platform ready to carry paid search, SEO and content as marketing ramps up.

Our Approach to the Sentra Tech Website Design

Information architecture and UX mapping

We mapped the full site structure before a single frame was designed. Services were consolidated into four clear pillars: Smart Wi-Fi and Secure Networking, Security and Surveillance, Human Centric Lighting Control, and Whole Home Integration. Each received a dedicated service page with room for real detail.

We then added a How It Works page sitting beside the homepage in the navigation. This page solves the comprehension problem. It answers the question a first-time visitor is actually asking, breaks the home down into its component systems, and walks through the four-step process from consult and design to handover and support. It gives people a way in when they have the feeling and none of the terminology.

Packages were restructured into a clean ladder from Bronze to Custom, so buyers can locate themselves at a glance and see what stepping up buys them.

Portfolio as the Hero

For this audience the work sells the work. We treated the portfolio as a primary sales asset, with full-bleed hero imagery, structured project detail, scope breakdowns and space for video on every project page. Projects including Laidlaw House of Gucci, Southpoint C, Mandana House and Vanquish by Solaire now carry the weight they deserve.

Luxury Web Design, Built from Scratch in Figma

Every page was designed from a blank canvas in Figma. The direction is minimal, because minimal reads as luxury, with enough structure to still carry substantial information. Signature details include a cutout corner motif drawn from the brand mark, hover states that blur and reveal, parallax video sections, and a considered dark palette against gold. Video runs throughout the experience, so the site feels alive on every scroll.

Custom WordPress Development, Figma to Live

Our Brisbane development team built the design into WordPress from scratch. No off-the-shelf theme, no compromise between the design and what the platform would allow. The result is a fast, fully bespoke front end, a flexible back end the Sentra Tech team run themselves, and a portfolio architecture that scales indefinitely as new projects complete.

What We Delivered

  • Homepage with video hero and full brand story
  • How It Works explainer page
  • Services overview and four individual service pages
  • Packages page with a tiered comparison
  • About Us with full leadership and team profiles
  • Portfolio overview and individual project template
  • Contact page with qualified enquiry routing
  • Complete information architecture, messaging framework and website copywriting
  • Analytics and tag management implementation

The Result

Eight weeks from first Figma frame to live WordPress site. Sentra Tech now have a website that matches the standard of their installations, explains a complicated business in language anyone can follow, and gives them a platform built for SEO, paid search and content as they scale across Brisbane and South East Queensland. The client is thrilled with the result.

Frequently Asked Questions (FAQs)

How long did the Sentra Tech website take to design and build?
Eight weeks end to end, covering strategy, information architecture, copy, design in Figma and custom WordPress development.

Was the website built on a template?
No. Every page was designed from scratch in Figma and custom developed in WordPress, giving Sentra Tech a bespoke front end and a scalable back end.

What does Salt Agency do for luxury and premium brands?
We handle web design and development, SEO, paid search, paid social, content and video from our Brisbane studio, building websites that hold up against the standard of the work they represent.

Can Salt Agency build a custom WordPress website for my business?
Yes. We design in Figma and develop in WordPress, and we build every site with room to scale into SEO and paid media.

Salt Agency built our new website and did a fantastic job. Lachlan and Marco were professional, responsive, and clearly understood our vision from day one. The design is clean and functions exactly as we needed, and communication was excellent throughout. Highly recommend!

Massimo Rosazza Chief Growth Officer

Frequently asked questions about Salt's marketing services

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What does Salt Agency actually do?

Salt is a performance and creative marketing agency in Brisbane. Salt builds the strategy, produces the creative, runs the media and reports on what it earned. One team owns the concept and the result.

What marketing services does Salt offer?

Websites, SEO, Google Ads, Meta Ads, organic social, photography and video, branding and design, and fractional CMO. CRM setup, tracking and landing pages are delivered inside wider engagements.

What size businesses does Salt work with?

Established businesses, typically mid-market to enterprise, with a committed marketing budget and a growth target attached. Salt keeps a short client list so every engagement gets senior attention.

Am I locked into a long contract?

Retainers run month to month. Website builds are project based with a fixed scope and a fixed price.

Who will I be working with day to day?

One account manager as the single point of contact, with the specialists delivering the work reachable directly. Decisions are made in hours.

How much does marketing with Salt cost?

Retainers start at $2,480+GST per month and website builds range heavily. Final investment depends on scope, channels and pace. Every proposal carries a fixed price with deliverables itemised.

Is Salt a performance agency or a creative agency?

Both, and the two are inseparable at Salt. Creative that cannot be measured and media with nothing worth running are equally ineffective. The same team owns both.

Does Salt only work with Brisbane businesses?

Salt is based in Albion, Brisbane, and works with clients across Australia. Discovery and strategy run in person for Brisbane clients and remotely elsewhere.

How long until I see results?

Paid search and paid social typically produce measurable results inside the first month. SEO compounds over six to twelve months. Every engagement reports on the first Tuesday of the month.

What happens after the first call?

Salt audits the accounts, website and competitors before a proposal is written. The findings are handed over either way. A proposal follows with fixed pricing and scope itemised.

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